FFL Law

Cleaning up a law-firm operating system across legal, HR, finance, and vendors

This case study focuses on the kind of work that often sits between formal job descriptions: building the execution layer that keeps a small, busy legal team from losing time to disorder.

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Challenge

Too many active threads, not enough shared structure

The work crossed legal documents, onboarding, HR tasks, billing support, vendor coordination, and daily operational follow-through. Without better templates, trackers, and routines, work would stay person-dependent and harder to hand off cleanly.

What I Built

Templates, trackers, knowledge resources, and document discipline

Built SOPs, trackers, templates, and knowledge resources that reduced process delays by 50%.
Supported NDA and confidentiality-agreement review, clause updates, and contract-execution workflows.
Used Exterro for discovery-related document research and filing structure.
Supported Clio, DocuSign, and Bill.com workflows so work stayed retrievable and organized.
Handled concurrent legal, HR, finance, and vendor tasks with cleaner handoffs and less rework.

Results

Better speed, cleaner records, stronger workflow visibility

Process delays reduced by 50%.
Billing realization improved from 82% to 94%.
Annual savings of $80K supported through stronger process and vendor discipline.
Document retrieval and version control became more dependable under deadline pressure.

Transferable Value

Why this matters beyond a law firm

This kind of work translates well to in-house legal teams, compliance functions, and operations-heavy organizations because the core problem is the same: too much scattered work and not enough repeatable structure.